Privacy Policy
This Privacy Policy explains how Her Silk Nighty collects, uses, and protects your personal information when you visit or make a purchase from hersilknighty.pk
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
1. Who We Are
We are Her Silk Nighty, an online store based in Pakistan, founded by two individuals passionate about premium silk nightwear. We sell products like silk pajamas, robes, camisoles, and couple sets locally within Pakistan through our website hersilknighty.pk.
2. What Personal Information We Collect
We collect only the essential personal information to process your orders:
- Name
- Phone Number
- Shipping Address (only when placing an order)
- Email address (optional, if shared by the customer)
- Order And Transaction Details
We do not store your payment details. All transactions are handled securely by third-party payment processors.
3. How We Use Your Information
We collect your data to:
- Process and deliver your orders
- Contact you regarding your order or delivery
- Provide customer service
- Improve your shopping experience
- Inform you about updates, offers (if you’ve opted in)
We do not sell, rent, or trade your personal information with third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our site uses basic cookies to enhance user experience and website functionality. These help us understand how visitors use our site and ensure smooth checkout and cart functionality.
You can disable cookies through your browser settings, but this may impact your ability to use parts of our site (like checkout).
5. How We Store and Protect Your Data
All data is securely stored via our hosting provider Hostinger and content managed via WordPress. We take reasonable steps to protect your data from unauthorized access, including SSL encryption and secure payment gateways.
However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
6. Sharing Your Personal Information
- Shipping companies to deliver your orders
- Payment gateways to process online payments
- Customer support tools to communicate with you (e.g., via email or SMS)
We do not share your information for marketing purposes with third parties.
7. Children's Data
Our site is not intended for users under the age of 13. We do not knowingly collect data from children. If we discover we have received data from a child without parental consent, we will delete it immediately.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of any incorrect data
- Request deletion of your personal data (excluding order records we are legally required to keep)
You can exercise these rights by emailing us at support@hersilknighty.pk.
9. Future Updates
We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. The updated policy will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Email: support@hersilknighty.pk